Frequently Asked Questions - Crail Party Rentals
Discover answers to common questions about Crail Party Rentals in San Antonio, Texas. From rental policies to setup assistance, this FAQ page is designed to provide clarity on our services, including slide rentals, table and chair rentals, and our exclusive party packages.
What are your operating hours?
9am-5pm Bookings are available during the week, but set up and rental deliveries are weekends only, rental pickups are next day. For special inquiries, please contact us. Note that summer hours are subject to change.
How do I qualify for discounts?
You can qualify for discounts through bulk booking or as a first-time customer.
What types of party equipment do you offer?
We offer a variety of equipment including tents, tables, chairs, and comprehensive party packages.
Can I modify my booking after it has been confirmed?
Yes, modifications can be made up to 48 hours before your event, subject to availability.
Are your rental items cleaned and sanitized?
Absolutely, all rental items are thoroughly cleaned and sanitized between uses to ensure safety.
Do you provide setup assistance?
Yes, setup assistance is included with your rental.
What payment methods do you accept?
We accept credit and debit card, cash, and PayPal or cash app .
Is there a minimum rental period?
Yes, our rentals are typically available for a minimum of one day.
Do you have a cancellation policy?
Yes, cancellations must be made at least 24 hours in advance deposits are non refundable.
How far in advance should I book?
We recommend booking as early as possible, especially during peak season, to secure your desired equipment.
Need More Information?
Contact Crail Party Rentals for any further questions or to make a booking for your next event.